Shipping Policy

Last updated: September 2, 2026

Thank you for shopping with Smart RGB Clock! We are committed to delivering your Smart RGB Clock products efficiently and reliably. Please review our shipping policy below.

1. Shipping Costs

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery times are typically 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery times are typically 10-25 business days from the date of shipment. Please note that these times can vary significantly due to customs processing in the destination country.

Customs, Duties, and Taxes: Smart RGB Clock is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order's journey directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Smart RGB Clock is not responsible for delays caused by shipping carriers, unforeseen weather conditions, customs processing, or other factors beyond our control. We appreciate your understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support team at support@smartrgbclock.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.

9. Restricted Countries

Due to various shipping restrictions and logistical challenges, we are unable to ship to certain countries. If your country is not available during checkout, please contact us for further assistance.

10. Contact Us

If you have any questions about your order's shipping, please contact us at:

Email: support@smartrgbclock.com